What is Zendesk?

Zendesk, Inc. is a software development company based in San Francisco, California. The company provides a cloud-based customer service platform, also called Zendesk, that includes ticketing, self-service options, and customer support features. Founded in 2007, the company now employs roughly 500 people and serves more than 40,000 customers in 140 countries. Zendesk was founded in 2007 by Mikkel Svane, Alexander Aghassipour, and Morten Primdahl, in Copenhagen, Denmark, where the trio bootstrapped the company from a small loft. Zendesk received $500,000 in seed funding in June 2008 from angel investor Christopher Janz. In 2009, following $6 million in series B funding from Charles River Ventures and Benchmark Capital, the company moved to San Francisco to establish their headquarters. In 2012, Zendesk raised $60 million in a combination of $45 million in equity and a $15 million credit facility, bringing the total investment to $86 million. Zendesk became a public company in May 2014 traded on the New York Stock Exchange